Relationship Officer

Financial – 50% Achieve the set monthly and annual sales targets for all the consumer Banking products for this segment. Prospect, anticipate and close all sales leads within the shortest time possible in an efficient way. Develop a clear aggressive sales pipeline for both existing and potential customers. Prospecting and recruiting customers for the various Consumer Banking products, understanding their needs and

• Financial – 50% Achieve the set monthly and annual sales targets for all the consumer Banking products for this segment.
• Prospect, anticipate and close all sales leads within the shortest time possible in an efficient way.
• Develop a clear aggressive sales pipeline for both existing and potential customers.
• Prospecting and recruiting customers for the various Consumer Banking products, understanding their needs and

Customer Service – 20% Identifying customer needs not met by existing products and the implementation of products and services. Utilize the customer relationship management system aimed at customer acquisition, retention and maximizing on every relationship. Perform customer onboarding activities and touch activities as per CRM workflows. Manage all escalations related to diaspora support. Ensure customers are well supported on e-channels uptake to promote utilization. Ensure first contact resolution for all queries directed to you Internal business processes – 20% Attend to daily refers and excesses requests Ensure compliance with operations risk

• Part-time role based in Kampala.
• No application, interview, registration, or processing fee should be paid.